FAQ’s
Yes - we offer free returns on all styles. Simply contact customercare@baylane.com.au and we will provide you with a free return label. If your shoes are returned unworn and in the original packaging within 28 days we will provide a full refund - no questions asked.
For each style we share whether the shoes are true to size or whether we recommend you go up or down a size. We also have a size chart to help you find the perfect fit for you.
From extra soft uppers, easy to wear zippers, lightweight soles, cushioned footbeds and our unique multifit innersoles, Bay Lane shoes are packed with comfort features to help you enjoy Australian living.
Bay Lane shoes are designed in Australia, manufactured all over the world and delivered to you direct from our Sydney headquarters.